What are your hours?
We are open Monday-Friday from 10am - 7pm, and Saturdays from 10am - 3pm. We are closed on Sundays. We frequently rent the space out for private events, so all hours are subject to change. Here's a little secret: If you want to confirm that we are open before your visit, you'll get the fastest response by texting (815) 954-8390!
Why are your hours so weird?!
Festive Collective, in addition to being the cutest pink storefront you ever did see, is also the studio and warehouse for three brands. Since most of our business is online retail, international wholesale, and installation-based, we have to start our work days before the sun is up. On the weekends, we try to spend more time with our families!
Can I buy inflated balloons in your shop?
Yes, finally!! You can order them through Luft Balloon and they'll be ready when you arrive, or you can walk in, place an order using our touch screen, and leave with beautiful balloons!
I have a million other questions about balloons. Where do I go?
You can hop on over to the Luft Balloon FAQ and get your balloon knowledge on, or you can email them directly at firstname.lastname@example.org.
I love the environment, and it seems like all this fun, colorful excess is destroying my planet. Is it?
You can party with a clean, green conscience! Luft balloons are made with 100% organic, natural latex- they're biodegradeable, and will decompose as fast as an oak leaf in your back yard. HOLY MOLY! Almost every decoration we carry is made from uncoated paper, which means they're biodegradable as well (if you could even dream of throwing them away). We also offer a range of reusable cake toppers and decor, so you can handwash and re-use year after year! In fact, Festive Collective is an environmentally-friendly green machine itself- our entire building is solar powered, and we have geothermal heating and cooling!